Order Processing Time
All orders are processed and shipped within 1-2 business days. Once shipped out from our warehouse, deliveries usually happen within 3-5 working days depending on your location.
If your shipping address is in a remote area that is not easily accessible by regular courier companies, the delivery of your order may take a little longer.
In case of unforeseen circumstances such as strikes, natural disasters, or acts of God
or if we experience a high volume of orders, the delivery time may increase by a few days. If there will be significant delay in this shipment of your order, we will contact you via e-mail, text message or phone call.

Shipping Rates
We offer free shipping if you order via our website. Shipping charges may be applicable if you order from other e-commerce stores (Amazon, Flipkart, Meesho, etc).

Shipping Confirmation & Order Tracking
You will receive a shipment confirmation e-mail once your order has been shipped containing your tracking number(s). The tracking number(s) will be active within 24 hours.

International Shipping
International shipping is available, all orders are processed and shipped within 1-2 business days. Once shipped out from our warehouse, deliveries usually take place within 7-15 working days depending on your location.

Customs, Duties, and Taxes
Kingtree Safehomes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information
If a package is returned to Kingtree Safehomes due to an incorrect or incomplete shipping address provided by the customer, the customer will be responsible for the cost of reshipping the package. 

Contact Information
For more information about our shipping policy, if you have questions or if you like to make a complaint, please contact us by e-mail at support@kingtreesafehomes.com or WhatsApp us at +91-8178077818.
Alternatively, you can also contact us via our web form here.